Privacy Policy

At LuvBlink, we understand the importance of privacy, especially when it comes to sensitive personal information related to dating and relationships. We are fully committed to protecting the personal data of all our users and ensuring that their information is collected, stored, and processed with the highest standards of security and transparency.

This Privacy Policy is designed to inform you about:

• What information we collect from you
• How and why we use your information
• Who we share your information with
• How we protect your information
• What rights you have over your data

By using LuvBlink, you acknowledge and agree to the practices described in this policy. If you do not agree, we recommend you do not use our services.

We adhere to all applicable Indian Laws, including the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, as well as international standards such as GDPR for users outside India.

1. Who We Are

LuvBlink is a premier online dating platform dedicated to facilitating meaningful connections while ensuring user safety and data protection. Operated by Luvblink, a company registered in India, we adhere to the highest standards of privacy and security.

Contact Information:

Email: luvblinkk@gmail.com

2. Scope of This Privacy Policy

This Privacy Policy applies to all users of the LuvBlink mobile application ('App'), website, and related services (collectively, 'Services') across all jurisdictions where we operate. It governs the collection, use, and disclosure of personal information in compliance with applicable laws, including:

• The Information Technology Act, 2000 and its amendments
• The Digital Personal Data Protection Act, 2023
• The Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021

3. Information We Collect

We collect various types of information to provide and improve our Services. This includes:

a) Personal Information

Mandatory Information:

• Name: To personalize your experience.
• Email Address: For account verification and communication.
• Mobile Number: For security purposes and account recovery.
• Date of Birth: To ensure compliance with age restrictions.
• Gender and Sexual Orientation: To facilitate appropriate matchmaking.
• Profile Photos: To represent you on the platform.

Optional Information:

• Religion: To cater to cultural preferences.
• Occupation, Education, Interests, and Hobbies: To enhance profile personalization.

b) Sensitive Personal Data

• Sexual Orientation: Collected to provide tailored matchmaking services.
• Health Information: If voluntarily provided, to accommodate specific preferences.

Note: By providing sensitive personal data, you consent to its processing as outlined in this policy.

c) Location Data

Approximate Location: Collected with your consent to suggest nearby matches. Precise location tracking is not utilized.

d) Usage Data

• In-App Activity: Including interactions, messages, and preferences to improve user experience.
• Device Information: Such as device model, operating system, and IP address for technical optimization.

e) Payment Information

Transaction Details: For processing premium features. Payment information is handled securely via third-party payment gateways; we do not store your credit/debit card details.

f) Customer Support Communications

Support Interactions: Including emails and in-app messages to address inquiries and improve our Services.

4. Legal Basis for Processing

We process your personal data based on:

• Consent: For data you voluntarily provide.
• Legitimate Interests: To enhance user experience and ensure platform security.
• Legal Obligations: To comply with applicable laws and regulations.

5. How We Use Your Information

Your information is utilized to:

• Provide Services: Facilitate matchmaking and communication features.
• Enhance User Experience: Personalize content and improve platform functionality.
• Ensure Safety and Security: Detect and prevent fraudulent activities.
• Communicate Updates: Inform you about changes to our Services or policies.
• Comply with Legal Obligations: Adhere to applicable laws and respond to legal requests.

6. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data. Information may be shared with:

• Service Providers: Trusted partners who assist in operating our Services under strict confidentiality agreements.
• Legal Authorities: When required to comply with legal obligations or to protect our rights and users.

Note: All messages and sensitive data are protected with End-to-End Encryption to maintain confidentiality.

7. Data Retention

We retain your personal data:

• Active Accounts: For the duration your account is active.
• Post-Deletion: For up to one year after account deletion to comply with legal obligations and prevent fraud.

After this period, data is securely deleted or anonymized.

8. User Rights

Under the Digital Personal Data Protection Act, 2023, you have the right to:

• Access: Request details of your personal data we hold.
• Correction: Rectify inaccurate or incomplete information.
• Erasure: Request deletion of your data, subject to legal constraints.
• Data Portability: Obtain a copy of your data in a structured format.
• Withdraw Consent: Revoke consent for data processing at any time.

To exercise these rights, contact us at luvblinkk@gmail.com. Requests will be addressed within 30 days.

9. Children's Privacy

LuvBlink is intended for individuals aged 18 years and above. We do not knowingly collect data from minors. If a minor is identified, their account will be promptly deleted.

10. Data Security Measures

We implement robust security measures, including:

• End-to-End Encryption: Protects messages and sensitive data.
• Secure Servers: Data stored on firewall-protected servers.
• Regular Security Audits: Routine assessments to identify and mitigate vulnerabilities.
• Data Minimization: Collecting only necessary information to reduce risk.

Despite these measures, no system is entirely secure. Users are encouraged to practice caution and report any security concerns to luvblinkk@gmail.com.

11. Third-Party Services

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these entities. We encourage you to review their privacy policies before engaging with them.

12. International Data Transfers

While our servers are located in India, your data may be processed in other countries with varying data protection laws. By using our Services, you consent to such transfers, ensuring your data remains protected as outlined in this policy.

13. Cookies and Tracking Technologies

We use cookies to enhance user experience, analyze trends, and administer the platform. You can control cookie preferences through your browser settings.

14. Changes to This Privacy Policy

We may update this policy periodically. Significant changes will be communicated via email or in-app notifications. Continued use of our Services after such updates constitutes acceptance of the revised policy.

15. Governing Law and Dispute Resolution

This Privacy Policy is governed by the laws of India. Any disputes arising shall be resolved through arbitration in Delhi, in accordance with the Arbitration and Conciliation Act, 1996.

Summary

• We collect only necessary personal data to help you find meaningful matches and make your experience better.
• Your data is never sold, rented, or shared with advertisers or third parties.
• All personal data and chats are protected with End-to-End Encryption.
• You can access, correct, or delete your data anytime by contacting us.
• We store your data securely and retain it only for as long as needed, in compliance with Indian law.
• We do not allow minors (under 18) to use our services. Accounts found violating this policy will be deleted.
• We perform regular security audits and maintain the highest industry standards of privacy and security.
• You have complete control over your personal information. You can withdraw consent, delete your account, or request a copy of your data at any time.